A lot has already been written on how the financial technology (fintech) players are catalyzing disruption of the banking sector. By innovatively adopting digital technologies, the fintech companies (mostly startups) have challenged the way banks have been traditionally conducting business. The latter have accepted the challenge, albeit more out of compulsion rather than choice, as they see their customary business under pressure from the former.
As Indian banks follow suit by increasingly leveraging technology to reach their customers, the first casualty of this approach would seemingly be the bank branches. In this piece, I wish to shift the
