Articles for Opinion & Analysis

Role of SMAC in Optimizing Multi-Channel Customer Experience

With digitization at the core for business presence and growth, SMAC enabled technologies are one of the strongest assets that business ecosystems are leveraging for growth.

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Internet Grows to 299 Million Domain Names

Worldwide registrations have grown by 14.8 million, or 5.2 percent, year over year.

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4 Document Management Trends 2016

The document management sector will see lots of great opportunity for technology to play a major role in improving efficiency and increasing the bottomline and will shy away from traditional paper files.

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There are Two Cultural Markers For a True Digital Enterprise: CEO, Mphasis

In a candid interaction with Yashvendra Singh, Ganesh Ayyar, CEO and Executive Director, Mphasis, throws light on two important markers that any organization needs to be successful in the digital world.

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Fallout of Fintech Vs Banks: Will Banks Have Branches In Future?

For brick-and-mortar bank branches, break-even is becoming increasingly difficult. Will digital banking disrupt traditional branches?

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Indian Startup that Streamlines Customer Helpdesk Experience In 120 Countries

Krishnenjit Roy, Director of IT Operations, Freshdesk -one of the fastest growing enterprise software startups in India, shares how they managed to scale up millions of data points for thousands of businesses.

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Lessons for CSOs from Data Breaches of 2015

Discussions on security mostly revolve on the propositions offered by the solution whereas the focus should instead be on identifying the precise security needs of each client.

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Lessons for CIOs from Chennai Floods

The Chennai crisis has forced CIOs to take the traditional BCP and DR strategies to the next level

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Top Technology Predictions for 2016

Inputs from CIOs and technology vendors on the next big trends.

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10 Hot Consumer Trends for 2016

Artificial intelligence will enable interaction with objects without the need for a smartphone screen, says a report.

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