Riverbed Technology launched the most complete and integrated Digital Experience Management solution in the market with the latest release of SteelCentral.
With companies continuing to invest heavily in digital business initiatives, their ability to measure and control the quality of user experience remains a challenge. Riverbed SteelCentral now empowers customers to measure and troubleshoot all parts of the digital experience, from the user’s experience on the device to the back-end network, infrastructure, cloud and application.
According to a recently published report from analyst firm EMA, 59 percent of enterprise leaders agree that IT and the business share the responsibility for Digital Experience Management.
At the same time, analyst firm Gartner’s research found that fewer than 5 percent of global enterprises have strategically implemented Digital Experience Monitoring. The latest update to Riverbed SteelCentral delivers an integrated, business focused and user-centric solution for managing the digital experience of end users.
Moreover, it offers new integrated monitoring and analysis of the complete end user service – from the business activity on the user’s device, across the network, app servers, down to application code – to provide a fast and effective solution for ensuring reliable and high quality end user experience.
Latest release of SteelCentral:
* Delivers enriched end user performance monitoring and provides integrated visibility into digital experience
* Reduces the risk during application migrations, both on and off the cloud
* Enables businesses to manage outcomes across the application lifecycle
* Delivers integrated network and infrastructure troubleshooting and monitoring.
This new release features the integration between SteelCentral Portal, SteelCentral Aternity, and SteelCentral AppInternals. This means that SteelCentral users can now incorporate the device-based view of end user experience providing IT and business executives with a single-pane-of-glass view of IT performance and its impact on end users.
In addition, the integrated workflow between SteelCentral Aternity and AppInternals provides an integrated monitoring system for the entire end user service and allows IT to rapidly troubleshoot business-critical applications across devices and applications. This results in a one-stop-shop for the variety of teams involved in Digital Experience Management, from end user services, to app developers and operations, to IT and business executives.