Tata Consultancy Services (TCS) announced the expansion of its strategic partnership with Alcatel-Lucent Enterprise (ALE), a leading provider of On-premise and Cloud-hosted Communications and Networking solutions for small, medium and large enterprises.
TCS and ALE have a multidimensional partnership spanning across R&D, IT, and Business Process Services. TCS has been ALE’s partner of choice for many strategic initiatives such as co-creating next-generation unified communication platforms, rolling out digital platforms to foster an agile business environment, and driving digital marketing initiatives to significantly elevate and enrich the customer experience.
ALE has partnered with TCS, to boost the digital transformation of their product portfolio and make them cloud-ready, fully IP-centric and virtualized. This will enable their next-generation enterprise customers to compete in a digital world, where instant enterprise collaboration and unified multi-channel communication are increasingly becoming key to success in the marketplace.
As part of this relationship, TCS and ALE will also collaborate on creating new capabilities and features to the Unified Communication platform like adding new vertical solutions to deliver exponential value for ALE customers across industry verticals.
TCS will also help ALE accelerate product innovation through continuous delivery powered by DevOps and enhanced operational excellence. The cognitive capabilities of TCS’s Intelligent 360 Degree Assurance platform will be used to bring adaptive test assurance by leveraging artificial intelligence and machine learning to improve product quality and achieve faster time to market.