Author
LK Sharma is the Director-Head of Technology, Big Data and Business Intelligence at Absolutdata. He has 16 + years of rich experience of business and delivery in the space of Business Intelligence, Big Data, AI, Machine Learning and BI Analytics working with startups to Fortune 500 firms at various geographical locations. Global experience working with cloud computing, data science, mobile social network, CPG, hospital, financial, retail, media industry and academic environments.
From cutting costs to streamlining processes, chatbots are optimizing the way industries function. Particularly in the hospitality sector, which is ridden with queries and requests at any given point of time, chatbots are bridging the gap between customers and services.
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