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Navigating the Power Shift in Customer Satisfaction Metrics and Strategies

Leadership Jun 11, 2024 4 min(s) read

The future belongs to companies obsessed with crafting exceptional customer experiences, says Dhanashree Bhat, Chief Operating Officer at Persistent Systems

AI / ML / BOTS

May 06, 2024

Dhanashree Bhat

Latest Articles By Dhanashree Bhat

Navigating the Power Shift in Customer Satisfaction Metrics and Strategies

Our Authors

Kanika Suneja

Gurbir Singh

Mala Bhargava

Neeraj Thakur

Ajay Gupta

BW Online Bureau

Kunal Khullar

Monica Behura

Sonal Khetarpal

Raghu Mohan

Navigating the Power Shift in Customer Satisfaction Metrics and Strategies

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