YES BANK integrates mPower BOT with RupeeBoss.com

YES BANK, India’s fourth largest private sector bank announced its partnership with RupeeBoss.com, an online financial services company for the integration of YES mPower BOT, the Bank’s chat bot based platform. The integration will be across its multiple app and web based digital platforms to support instant loan eligibilities for several loan products of the bank to be offered to a wide range of customers.

Through this partnership, YES BANK will be able to leverage RupeeBoss.com’s wide network of agents and employees to offer the Bank’s asset products to a larger customer base by authorizing agents and employees to give the customer instantaneous information without requiring to know all details about retail asset products to significantly increase their sourcing volumes with the help of the chatbot.

The mPower BOT integration is across digital platforms and shall be available for use across platforms like the online portal RupeeBoss.com for the customers, Magic Finmart which is the android distributor app, RupeeBoss Business Associate app used by the Feet-On-Street/Agents and also the Messenger for RupeeBoss which is used by the employees of RupeeBoss. This cross platform integration will allow all the stakeholders to be able to use the mPOWER BOT according to their requirement and achieve the desired business outcomes.

Rajan Pental, Group president and Group head - Branch and Retail Banking, YES BANK, said: “YES BANK has always been at the forefront of digital innovation and has been constantly making efforts to further the ‘Digital India’ initiative of the Government. Our robust digital ecosystem will allow to leverage this huge cross sell opportunity for YES BANK and allow RupeeBoss to provide increased services to existing customers and acquire new customers as well.”