SBI wins Celent’s Model Bank Award 2018 for Operations and Risk

Tata Consultancy Services (TCS) announced that its customer, State Bank of India (SBI), was selected as a Model Bank winner by Celent, a leading Global Research and Advisory Firm for the financial services industry, as part of its annual and highly coveted Model Bank awards for the year 2018.

SBI was chosen for successfully consolidating one bank and five other associate banks onto a single core banking platform and what was noteworthy about this accomplishment was this entire integration was done in six weeks. Averaging one bank a week, these are the banks that were integrated with SBI - Bharatiya Mahila Bank, State Bank of Travancore, State Bank of Mysore, State Bank of Bikaner and Jaipur, State Bank of Patiala and State Bank of Hyderabad.

Mrutyunjay Mahapatra, DMD and CIO, said: “The IT systems merger program had multiple challenges owing to the aggressive schedule, quantum of data, and breadth of its coverage. Any disruption would have national impact on our operations and customers but Bank’s Operations Team and TCS together orchestrated the entire Life-Cycle of data cleaning, conflict resolution and execution with precision. Above 7000 branches were merged without any break in service. This complex merger within an aggressive timeframe is a testimony to TCS and Bank Teams’ commitment for delivery rigor”.

The scale and scope of the consolidation was huge. Over 43+ IT applications, 17,500+ products, 200 bank business processes, 50+ billion database records with a data size of 25+ TB and 14+ billion of data updates. The merger impact span across 50000+ tellers across 7000+ associate bank branches.

TCS prepared a detailed capacity management and benchmarking plan for 750+ million accounts with more than 150 million transactions per day for seamless application processing. TCS scaled up the system to process 2 billion accounts at 18,000+ transactions per second (TPS), thereby delivering assurance to the Bank for a 5-year period.

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