Infosys Finacle launches Next-gen Digital Engagement Suite

Infosys Finacle, part of EdgeVerve Systems, a product subsidiary of Infosys, announced the launch of Finacle Digital Engagement Suite, an advanced omnichannel solution suite that helps banks onboard, sell, service and engage customers with tailored experiences.

This builds on the success of Finacle’s omnichannel solution suite that has been consistently recognized as a leader by several industry analysts and has been adopted by banks across 78 countries.Infosys Finacle also introduced the Finacle Digital Engagement Hub, its next-generation omnichannel hub offering that powers all the channel applications of the engagement suite.

The hub works seamlessly with all back-end applications such as core banking, trade finance, payments and liquidity management as well as channel applications such as mobile banking, branch solution and chat bots. It offers extensive capabilities to design customer-centric processes leading to consistent cross-channel experiences.