Infor Announces Coleman AI Platform

Infor, a leading provider of beautiful business applications specialized by industry and built for the cloud, has announced Coleman, an enterprise-grade, industry-specific AI platform for Infor CloudSuite applications.

A pervasive platform that operates below an application’s surface, Coleman mines data and uses powerful machine learning to improve processes such as inventory management, transportation routing, and predictive maintenance; Coleman also provides AI-driven recommendations and advice to enable users to make smarter business decisions more quickly.

In addition, Coleman acts as a smart AI partner, augmenting the user’s work.  Coleman uses natural language processing and image recognition to chat, hear, talk, and recognize images to help people use technology more efficiently.

Coleman develops a conversational relationship with the user which can be rendered in Infor Ming.le, a social collaboration platform, or a synthetic conversational user interface.

User efficiency is increased as studies show humans are able to speak and hear three-four times as many words per minute as they can type.  Processing the vast data in Infor CloudSuite, Coleman automates search and gather functions, which can take up 20 percent of a user’s work week, significantly increasing productivity.

“Infor spent many years automating processes that followed clear rules, such as accounting and manufacturing processes.  We are now leveraging machine learning and our access to large amounts of data to assist users with less structured processes such as complex decisions, conversations, and predictions,” said Charles Phillips, CEO of Infor.