Datatex Announces New Version of Leading Software – AMETHYST2
Datatex, the leader in innovative telephony software solutions, recently announced the official release of a fully re-engineered version of AMETHYST, its exceedingly popular, industry leading, web-based telephone call recording system and quality management software.
“The original AMETHYST which we developed 15 years ago, remains without question, a really solid software solution, but the reality is that there are only so many upgrades you can do – especially in a 15 year time frame.” says Datatex CEO, Johan Landman.
“Technology and needs have changed quite dramatically and we recognised that the time had come to essentially start afresh and create a completely new version of our software. The new version, AMETHYST2, builds on the already powerful capabilities of the original AMETHYST, while making sure that we fully capitalise on the capabilities that more modern technology offers.”
In 2015, Datatex embarked upon re-creating AMETHYST from the ground up. After two years of careful planning, programming and rigorous testing by their own team of programmers - the result is a more modern, flexible Call Recording and Quality Management platform.
