Cisco and AppDynamics Ignite new era of AIOps

AppDynamics, a Cisco company, unveiled its vision for the Central Nervous System for IT, igniting a new era of AIOps. The Central Nervous System for IT will give businesses full visibility, deep insights, and automated actions across all technology domains that run modern companies: the application, infrastructure, and network.

We live in a time of unprecedented change. Technology’s prevalence in the way we work, live, and learn has resulted in businesses doubling down on making digital experiences better, easier, and more engaging. To build stronger loyalty with customers, businesses are investing in agile models that heavily rely on multi-cloud and IoT environments, distributed services and microservices, APIs, and relentless code releases.

While these technology advancements enable faster innovation, they reduce visibility across technology stacks and increase operational complexity by orders of magnitude. Overwhelmed organizations are looking for relief by leveraging artificial intelligence and machine learning to sift through volumes of data, derive real-time insights, and orchestrate targeted actions.

Similar to how the human central nervous system takes input from all the senses and coordinates action throughout our bodies, the Cisco and AppDynamics AIOps strategy is to deliver the Central Nervous System for IT. This Central Nervous System will provide the deepest visibility and unparalleled insights into application environments with the ability to define automated actions that remediate problems and optimize results.

Cisco and AppDynamics are building the Central Nervous System for IT as an extensible, open platform that works with third-party systems to ingest data, correlate and analyze across domains, and automatically remediate problems and optimize experiences. Business results improve by taming the complexity of multi-cloud environments, including distributed applications, infrastructure, and network.

“Today’s application environments are incredibly complex, distributed and dynamic, making it difficult for IT professionals to effectively support business objectives,” said David Wadhwani, CEO, AppDynamics. “Along with Cisco, we’re empowering IT Operations to start their journey into the new era of AIOps with real-time visibility and AI and machine learning based insight and automation that ultimately drive improved customer experiences and business performance.”

The first pillar of Cisco’s and AppDynamics’ strategy is to provide visibility across multiple technology domains including applications, infrastructure, and network. For a system of intelligence to work effectively, it needs real-time visibility into everything that drives customer experience.