Ady Meretz, President, Verint Systems, Asia Pacific talks about the applications of speech analytics and how it helps resolve many customer issues for organisations. He also talks about the challenges of doing speech analytics in India.
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BW CIO World caught up with Vijay Sethi at his New Delhi office for an up close & personal conversation revolving around his life and work experience till date. Vijay shared his beliefs, life lessons and the importance of on-the-job continuous education, post-graduation, family support and hardwork, in achieving professional success in life.
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In an email interview, Raghav Gupta, India Country Director, Coursera tells BW CIO World how Coursera is rising to address the demand for quality courses to address the dire requirement for new skills. He talks about Coursera for Business and the high quality courses they are introducing in India, in partnership with esteemed institutions such as Indian School of Business (ISB).
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Mojo Networks defines the technological trends in the field of wireless Internet and cloud computing storage. The company that was funded from ventures in the United States have made contributions in providing secured Wi-Fi networks globally to organizations operating on large scales including government organizations in the United States of America and India. Pravin Bhagwat, CTO & Co-Founder, Mojo Networks talks about contributions in the field of cyber security, carrier class technology and graphical troubleshooting in an interview with BW BusinessWorld.
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Each store has to be monitored during the opening hours and closing time to avoid theft or pilferage of stock
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Parag Rao, Country Head – Card Payment Products, Merchant Acquiring Services & Marketing, HDFC Bank Ltd tells BW CIO about the Bank’s focus on digital, as another means to reach out to the customer.
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These new, future networks will emerge as independent islands
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AI/Bots will stop being gimmicks and actually do something useful in the coming years
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IBM wants to leverage its vast experience with enterprise customers and integrate all parts of its business to offer cloud services to another segment – the small and medium businesses. Vikas Arora, Country Manager, Cloud Business, IBM India & South Asia tells BW CIO his go-to-market strategy to achieve this goal. He also speaks about the potential of IoT and AI and how some of IBM’s customers are using these technologies on the IBM Watson platform.
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CIOs and CDOs need to work closely with each other, to craft and deliver the new way of doing business in this digital world.
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